A Communication Plan that Works
10 October 2010
A communication plan is a documented procedure on how data is transferred within a company and with outside contacts. For each business there are some slightly different variations to this type of plan, but there are essentials that are common in all of them.
The purpose if the communication plan for a business is for the correct and complete transfer of information and data from is source of origin to its destination. This can only be accomplished if there are no new opinions, interpretations and data that are added along the way. This is an important fact when dealing with a customer’s order.
The best way to have a communication plan that deals with the information in this way is to have a centralized server that the entire company as access to. This way a message can be sent and the order retrieved without any input from outside sources.
The best way to develop a communication plan that works is to utilize a guide. For most business a helpful guide can be found in the set of project management templates that accompanied their project management software program most companies use.
With this template, the manager writing the communication plan will be able to focus on what they intend to accomplish. The main focus should be on the objectives and the best way to make them a reality.
In the communication plan there has to be more than just how the telephones and internet are to be considered. There are also the company’s publication to the world and their employees. A vital part of business communications is how meetings and conferences are to be arranged and handled. With the ever expanding use of conference calls with video and data transfers, a system that works flawlessly will leave a great impression on the clients.
With a properly working communication plan, your business will send out the impression you wish others to see. This will increase the credibility of the business and those that work for it. When this system is not working properly, the impression is that there are problems and this lets doubt enter the minds of clients of whether your company can perform the duties they claim will be can provide.
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Project Templates
- Business Case
- Feasibility Study
- Project Charter
- Job Description
- Project Office
- Project Plan
- Resource Plan
- Financial Plan
- Quality Plan
- Risk Plan
- Communications Plan
- Procurement Plan
- Tender Process
- Statement of Work
- Request for Information
- Request for Proposal
- Supplier Contract
- Time Management
- Timesheet
- Expense Form
- Quality Management
- Quality Review Form
- Change Process
- Change Request Form
- Risk Process
- Risk Form
- Issue Process
- Issue Form
- Procurement Process
- Purchase Order Form
- Communications Process
- Project Status Report
- Project Closure Report
- Post Implementation Review